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I have about 400 annotation features in ArcMap 10. The style is a simple text box with an arrow. The annotation draws correctly when viewed up close on screen but the arrow detaches from the text box when printing or when zoomed out to view the entire 30x42" page. I switched from labels to annotation to avoid problems like this. Any ideas on fixing the printing issue?

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Can you post an image of what you are seeing? – Craig Williams Jul 21 '11 at 0:43
Hey Paul - Did you see the answer below? I think it will resolve your issue. Sounds like annotation scale settings. – Dano Jul 21 '11 at 14:47
@Craig, I can't post an image for some reason (possibly not enough SE Cred). Here is a link to an image:… – Paul Jul 21 '11 at 16:38
Paul, can you tell me what type of callouts they are? If they are simple line callouts, is the option to "Automatically snap the leader to the text" enabled? If not, try turning it on. – Craig Williams Jul 29 '11 at 6:14
@Craig Williams I'm using the Line Callout style (which is different than the Simple Line Callout). Switching leader tolerance from 1 to 0 and copying to a new style which otherwise mimicked the old style did the trick. Thank you. – Paul Aug 4 '11 at 17:44
up vote 4 down vote accepted

Perhaps the annotation scale settings are your issue? The information at this link is relevant to an older version of ArcMap, but the same principles apply. There's a section on reference scales towards the bottom. I believe this may be the cause of your issue. Hope this resolves your problem.



Try a read-up on SP2

Esri Aeronautical Solution 10 Service Pack 2

There are a list of issues addressed with SP2 HERE

Have a peek, and I hope you find your answer.

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Thanks Dano! Unfortunately I have already set the reference scale. I'm thinking this may be more of a Print Engine issue. – Paul Jul 21 '11 at 16:43
I was almost certain this was your issue (as I've experienced the same thing). Just for argument sake, have you installed service pack 2 to your software? There were some printing-related problems at my firm when we first installed it. Hit the link I posted above in my answer and do a read-up. Perhaps it's something as simple as this. Take care. – Dano Jul 21 '11 at 17:29
I wish this were my issue as this printing problem is really taking up too much of my time at work. I'm using service pack 2. Thanks again. – Paul Jul 21 '11 at 18:16
Your answer seems like it would normally fix this issue. What I ended up doing was creating a second Symbol Collection within the Annotation feature class and changing every piece of annotation over to the new symble (which is the same Line Callout as before) . I also set the leader tolerance to 0 (it was previously at 1). Thanks. – Paul Aug 4 '11 at 17:40
Any time. One thing that's great about working with GIS is the knowledge we take out of things when we hit a snag or a roadblock. Once we work through it, we become that much stronger at our craft and we take that forward with us and apply it to different but similar/related scenarios. Glad you sorted it out & cheers!! – Dano Aug 4 '11 at 18:08

protected by whuber Jul 1 '12 at 17:16

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