Geographic Information Systems Stack Exchange is a question and answer site for cartographers, geographers and GIS professionals. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Have some problems with sharing my map on ArcGIS Online:

As a student, I am now working with my master thesis and I use ArcGIS Online as a workflow based sharing network. I work locally on my computer and share my work with my supervisor via ArcGIS Online. My supervisor downloads the .mpk file and gives me feedback on my work.

This has worked fine until now. Today I was going to send my updated work and I get the error message:

Error Packaging - General function failure.

I do exactly the same as before, as follows: log in with my ArcGIS Online account (in arcmap), click File --> Share As, Map Package, overwrite my previous file and hit Share. The analyze process reports no problems. After a while I get the message

Packaging Error - General function failure.

What to do?

I'm running ArcGIS 10.1 SP1 for Desktop.

share|improve this question
Any answer to this question? I'm having the same issue still with 10.1 – joebob Jul 22 '14 at 14:46

I used the Check Geometry function to see if there was any geometry problems in my feature classes. Then, I used the Repair Geometry tool to fix the problems. When I tried to share my map as a map package after completing this steps I was able to upload it to ArcGIS online.

Running ArcMap 10.3

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.