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We setup web GIS service using the combination of ArcGIS Server and Oracle. We put the spatial data in Oracle and use ArcGIS Server to publish the service.

Currently we have a problem in viewing the web GIS from computer using MS Windows, but can view it using Ubuntu Linux and Mac OS X. If we view the service using MS Windows, sometimes all of the function works but most of times they fail.

I would like to ask you if some of you had this kind of problem? If so, please kindly hint me to a solution.

Thank you.

Best regards,

Firman Hadi.

www.integrasiautama.com

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Can you post the error message that you are getting when 'viewing the WebGIS'? Can you explain what you mean by 'viewing the WebGIS'? –  Devdatta Tengshe Jan 30 '13 at 5:22
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Posting the actual error message would be helpful...when you say the functions fail, do they just dont do anything or throw an error dialog? –  ujjwalesri Jan 30 '13 at 5:29
    
Please provide software specification( ex. ArcGIS Server v. 10.0/10.1 ,ArcSDE version 9.3/10 etc.) also is it single box installation or distributed installation ? –  Sunil Jan 30 '13 at 6:48
    
Thank you for the comment. –  Firman Hadi Jan 30 '13 at 10:11
    
Thank you for the comments. @DevdattaTengshe: What I mean by viewing is open the application via browser. The application includes common function and shows 3 regions (Sumatera, Java and Borneo), but some users sometimes can only view 1 region only. To ujjwalesri: Unfortunately I don't have the access to the server right now. I hope tomorrow I can save the error log. To Sunil: The configuration of the system is: ArcGIS Server 10.1 in RHEL 6.3 and Oracle 11g in RHEL 6.3. –  Firman Hadi Jan 30 '13 at 10:18

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