I have an issue where my map services, which pull ortho-imagery from a cache, intermittently do not display in my services directory, ArcCatalog or my web portal. Currently I go into ArcCatalog and click Service Properties > Caching > and check the box for Create tiles on demand, the map service will display in my rest directory for one of my services. If I check that Create tiles on demand box for another map services, I cannot see the services in the services directory inside the firewall, but I can see it outside of firewall.
This behavior is pretty strange. If anyone has dealt with a similar issue and has some idea on resolution, I would appreciate hearing from you. Yes, I am also working with Esri on this issue.
I have several map services that are not displaying the image of the service in ArcCatalog, nor are the Rest Services displaying. These map services contain ortho-imagery, which are cached at several scales, and I am certain I have been able to preview them in ArcCatalog and Rest before. In fact, I can still see the correctly cached images on my Production rest services directory. I can see coordinates when I move my mouse about in the preview window of ArcCatalog of the troublesome map services. Does anyone have a suggestion of how I can preview my map services in ArcCatalog and Rest?
I have tried:
changing map service to display imagery dynamically rather than cached
altering the output directories
I am using ArcGIS 10.0 and my servers are Windows Server 2008 R2 64-bit. Thanks & regards.