In our student organisation we are having some issues with ArcGIS 10.1. When a computer crashes with ArcGIS 10.1 and with a valid student license for one year, is it possible to reinstall it after the crash with the same license number? A lot of our students had some real troubles with it because it says it's already installed on a machine, and the only thing our university gives as an answer is: "just come and swap your license with a new one".
Even in the ArcGIS Support Center I can't find a good solution for this. Hopefully someone here got a solution for this or know a way-around for the problem, because a lot of valid licenses were already thrown away.