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With reference to an older thread I posted, (How to use map service legend on ArcGIS Online?)

We have installed a security certificate for our host machine, but the absence of a legend using the AGOL templates persists.

As an example, this is a public map we have created.

Aside from the gray canvas basemap, it uses a map service hosted in our machine for "road classification":

What would be the rationale behind this legend issue and what can be done?

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