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I am trying to login to the http://myserver/arcgis/rest/admin page and when I log in with credentials I get no error message but I am returned to the same login page. If I put in bad credentials I get an error message saying bad login. I can login to the rest/services page and the ArcGIS Server Manager Site.

I found this but I am not sure if this applies http://forums.esri.com/Thread.asp?c=204&f=2388&t=257171

It looks like I am using a reverse proxy..from looking in the rest.config file under the rest directory. Does anyone have a clue on what I should investigate?

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4 Answers 4

Reset to default
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When you are returned to the same login page, do you get an address like:
http://myserver/ArcGIS/rest/admin/login?redirect=http%3a%2f%2fmyserver%2farcgis%2frest%2fadmin%2fcache

I am not sure the reason, but sometimes when I try to directly access a REST admin page, it goes to this redirect loop. If you end up here, try accessing the page you want directly, e.g.
http://myserver/ArcGIS/rest/admin/cache
http://myserver/ArcGIS/rest/admin/sd
http://myserver/ArcGIS/rest/admin/generateToken
You will be asked to login again, but when you do it should then redirect you to the correct page.

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Take a look at your event-view logs; you will often see .Net level errors inserted there that may help you see the issue.

For sure make sure you are logging in with a account that is a member of the agsadmin group on the server.

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  • I am logging on with an account that is part of the agsadmin group. I have created a GIS server admin connection from ArcCatalog and I can log into AGS Manager. Thanks..I will check the .Net level errors.
    – Justin
    Aug 2, 2011 at 2:49
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    Also, I've found that your login name is case sensitive.
    – kenbuja
    Aug 2, 2011 at 13:55
  • Yes, it does get matched.
    – D.E.Wright
    Aug 3, 2011 at 0:52
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I marked blord-castillo as correct but I did not test but it was redirecting me. I had ArcGIS Server 10 SP1 and SP2 installed ( I was told this was addressed in one of them) and it worked. Install the service packs blord-castillo if you can and report back...thanks guys.

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  • We have SP1 installed right now, so I guess that must mean SP2 fixes it. I found the problem to be fairly random; I can only occasionally generate it by trying to access pages inside the admin console directly. Since I rarely do that, I rarely run into the problem.
    – blord-castillo
    Aug 3, 2011 at 14:19
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Ran into this issue today - changing to use the correct port (and SSL) solved it, e.g. https://myserver:8399/ArcGIS/rest/admin/

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