Three thingsThings that I would try in this order are:
- click on another button in the same toolbar, and then click this button again. I have seen this behaviour from the Measure tool on that toolbar.
- close ArcMap (and perhaps reboot your machine) before restarting it
- locate and re-initialize your Normal.mxt file
- consider plugging in another screen to see if the toolbar has been moved off-screen
- uninstall, then reinstall, ArcGIS Desktop and bring it to the latest release at the same time, if possible