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Nov 7, 2016 at 7:44 vote accept PolyGeo
Oct 31, 2016 at 1:43 answer added PolyGeo timeline score: 0
Oct 18, 2016 at 19:30 comment added PolyGeo @RussRoberts I should have tried *.png because I just pulled my *.jpeg into Paint.NET and saved it as a *.png and it just worked! My browser is Chrome 54.0.2840.59.
Oct 18, 2016 at 18:05 comment added Russ Roberts I couldn't reproduce your issue using a public ArcGIS account, clicked on edit thumbnail, and the thumbnail is updated and refreshed the page and the new thumbnail was still present. What browser and version were you using?
Oct 16, 2016 at 6:07 comment added jakc I would still encourage raising it with support as a potential bug. A public account can create apps, so they should be able to represent those apps with the appropriate thumbnails. Depends on use-case - public accounts are easier to create/login (Google/Facebook login) but I am a big fan of pushing developer plans at users. You don't have to be a developer, and the terms are not limiting for a lot of use-cases. developers.arcgis.com/terms
Oct 15, 2016 at 5:04 comment added PolyGeo @Simon I suspect the Public Account may have this as an undocumented limitation. I could try working around this a Developer Plan or by using my ArcGIS Online for Organizations but the particular thing that I wanted to do this for is aimed at home users. I could just suggest those home users sign up for Developer Plans too, but that would beg the question as to why anyone would want a Free Public Account if they could get a Free Developer Plan just as easily?
Oct 15, 2016 at 3:14 comment added jakc Sounds like a potential bug. Guessing that because Public accounts have restrictions on storing content in AGO, a thumbnail might also fall into that category. Recommend raising with Esri support. As a side-note. a free ArcGIS Developer Plan offers a lot more options than a public account and might be more useful for you? It would solve this issue for starters.
Oct 15, 2016 at 3:00 history asked PolyGeo CC BY-SA 3.0