I have installed the arcgis editor student version 9.3.1, but the identify tool does not display.

I tried the options described in the link:


I change my screen resolution first to a lower one since the settings were in the highest, restarted my computer, opened arcmap, changed to a higher resolution several times and nothing. I also tried to follow the path but I do not have the Identifyresultsdialog option either. I can only get to HKey_Current_User\Software\ESRI\ArcMap\

Any other solutions?

Identify is sooo necessary!

I am using windows 7 professional version 6.1



How do I open the Identify window in ArcMap?


There's another registry setting for the dialog in HKey_Current_User\Software\ESRI\ArcCatalog\IdentifyResultsDialog

  • HKey_Current_User\Software\ESRI\ArcCatalog\IdentifyResultsDialog ArcCatalog does not have it either (the identifyresultsdialog option) I cannot get to it – tinna97 Jun 10 '11 at 17:18
  • This registry value won't show up until you use the Identify tool in ArcCatalog – kenbuja Jun 10 '11 at 18:45

That sounds like an odd problem, can you check the hash sum of your install and have you tried a Re-install?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.