I have created a service area in ModelBuilder.
I have assigned a polygon to the "facilities".
How do I export the service area polygon to a shapefile in ModelBuilder?
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Use the Select Data tool on the result of the Solve tool. It will allow you to get at what you need:
The Select Data tool selects data in a parent data element such as a folder, geodatabase, feature dataset, or coverage.
The tool allows access to the data stored inside a parent container, such as feature classes or tables inside a geodatabase.