When I right-click inside a clear area of ArcToolbox and select Environments, the Environments Setting dialogue box is blank.

The only items available are the buttons on the bottom to close, etc.

I am running Windows 7, ArcInfo with SP2 installed, MSMXL 4.0 SP3.

I have done a clean uninstall and a reinstall of ArcInfo w/SP2.

I have contaced ESRI Tech Support, but no solution yet.

1 Answer 1


After you Install MSXML4 (Windows 7 comes with MSXML4 SP3 with a patch that does not work for ArcGIS) there needs to be some regedit tweaks


See the End of this ESRI thread which shows this successfully concluded.


Note: Before you make any changes to the registry BACK IT UP first.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.