About 6 months ago I built a prototype JavaScript app which uses the spatial analysis service; FindNearest. Find Nearest. I've posted this on GeoNet but haven't had much joy there.

The app ran fine for a few months, prompting users to log in to ArcGIS online, before submitting a task and returning results.

Now my geoprocessing job is failing with: Select appropriate helper services url from Portal for requested operation","params". See below for full JSON response. You can also debug yourself at Rig Planner . Look at arcgis.js lines 215 to 255 to see me build my parameters object and submit the task. So what's changed? And what do I need to change to get my app returning results again?

jobId: "j1d25d7282f4b43fab8bd626a59908963",
jobStatus: "esriJobFailed",
results: { },
inputs: { },

type: "esriJobMessageTypeError",
description: "{"error": {"code" : 0, "messageCode": "GPEXT_015","message": "Select appropriate helper services url from Portal for requested operation","params": {}}}"
type: "esriJobMessageTypeError",
description: "{"messageCode": "AO_100030", "message": "FindNearest failed."}"
type: "esriJobMessageTypeError",
description: "Failed to execute (FindNearest)."
type: "esriJobMessageTypeError",
description: "Failed."

Steps to reproduce:

  1. Go to http://www.deloitte-geospatial.com/rigplanner/
  2. Open your browser's developer tools (I'm using Chrome) and show the network tab
  3. Search by Filter > Search. You do not need to change any of the default filter values
  4. Enter a valid ArcGIS Online username and password and hit OK. I've setup a temp account for debugging
  5. You should be able to see the api submit the gp task, then check it's status a few times before failing. When I examine the output of the final output I see jobStatus: esriJobFailed with an array of 4 messages. See the output from my original posting the JSON object.

As I say this app was working fine up until a couple of months ago, and should return 2 objects when successful. i) The nearestLayer containing the 10 nearest points to the little rig marker, and also ii) the connecting lines from the marker to each point. It's a fun little proof of concept that we'd love to get working again.

1 Answer 1


I had to get esri support onto this one in the end. By changing the url of the analysis service to "http://analysis1.arcgis.com/rest/services/tasks/GPServer/FindNearest" the application now returns results for users in my ArcGIS Online Organization. Doesn't seem to work for trial accounts however.

  • Quick note - without knowing your original URL, I'm guessing its the "analysis1" (1) which solved it. Your account is probably tied to the set of servers on analysis1, not just analysis.
    – KHibma
    Oct 31, 2014 at 21:28
  • 1
    Ya, last note, the points you're using with it are on services1 (services1.arcgis.com/...), so you need analysis1 to match.
    – KHibma
    Oct 31, 2014 at 21:36

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.