I failed to geocode intersection in ArcMap with World Geocode Service provided by ArcGIS Online. The data I have contains street, cross street, city, state. But there is no zipcode

Here is a sample record. The street name here is a combination of street and cross street:

Street: Research Blvd @ Spicewood Springs Blvd

City: Austin

Region: Texas

Country: US

The weird thing is Geosearch Services can correctly find the address "Research Blvd @ Spicewood Springs Blvd, Austin, Texas, US". But if I try to use the Geocoding Services, it failed. All the addresses in Austin are converted into the same x,y coordinates.

1 Answer 1


Just had a long phone call with the technician at ERIS. Partly solved the issue. The problem is caused by the field name, which should be a bug of ArcGIS itself because the field name doesn't contain any reserved words or anything. Anyway, I successfully geocoded the data after changing the field name.

  • 2
    Do you have a bug number and description from Esri?
    – PolyGeo
    Commented Oct 4, 2016 at 8:37

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