When I share my CartoDB-map, in other words, use the link to my map, I can't get the info windows to appear. It says "there has been an error..." Why? How can i fix this?
If you're connected to the Internet behind a proxy/firewall, it's probable that the infowindow requests are being blocked. In these cases, I recommend you to access your visualization by using HTTPS instead of HTTP, which usually solves the issue.