I have a problem connecting to my WMS service.

In ArcMap I can connect but, what I see is only blank page (cannot see the layers).

In QGIS it also connects with service but when I choose add layers I got this message:
(picture removed in previous edits, due to non English text).

alt text

Some of my WMS properties:

Geographic Coordinate System: GCS_WGS_1984
Datum: D_WGS_1984
Prime Meridian: Greenwich
Angular Unit: Degree

And I have additional question: Can I set the version of my WMS when creating in Arcgis Server? Because what I can see is only possibility to set a WMS capability (default version is set up to 1.3.0).

I think now I know what is my problem. Look this screen from ArcInfo. Here we got (below) my WMS service and above we have got our governmental geoportal. As I can see that my WMS have no style how it should be display and I think that is why I get white page.

alt text

Do you know how I can set up a styles of display for my layers?

I do not know if it is what you expect (response from fiddler), because I never used this software, but this is what I get:

HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Content-Type: application/vnd.ogc.wms_xml
Content-Length: 4807

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE WMT_MS_Capabilities SYSTEM "http://schemas.opengis.net/wms/1.1.1/WMS_MS_Capabilities.dtd">
<WMT_MS_Capabilities version="1.1.1">
    <OnlineResource xmlns:xlink="http://www.w3.org/1999/xlink" xlink:type="simple" xlink:href="http://sasanka/arcgis/services/karpaty/MapServer/WMSServer"/>
          <HTTP><Get><OnlineResource xmlns:xlink="http://www.w3.org/1999/xlink" xlink:type="simple" xlink:href="http://sasanka/arcgis/services/karpaty/MapServer/WMSServer"/></Get></HTTP>
      <HTTP><Get><OnlineResource xmlns:xlink="http://www.w3.org/1999/xlink" xlink:type="simple" xlink:href="http://sasanka/arcgis/services/karpaty/MapServer/WMSServer"/></Get></HTTP>
      <HTTP><Get><OnlineResource xmlns:xlink="http://www.w3.org/1999/xlink" xlink:type="simple" xlink:href="http://sasanka/arcgis/services/karpaty/MapServer/WMSServer"/></Get></HTTP>
<LatLonBoundingBox minx="15.369115" miny="42.714826" maxx="28.448058" maxy="50.916128"/>
<BoundingBox SRS="EPSG:32634" minx="103146.441764" miny="4749185.807754" maxx="1025945.407535" maxy="5640498.037174"/>
  <Layer queryable="1">
    <LatLonBoundingBox minx="16.000407" miny="43.105244" maxx="27.806285" maxy="50.551787"/>
    <BoundingBox SRS="EPSG:32634" minx="145091.849299" miny="4789700.000000" maxx="984000.000000" maxy="5599983.844928"/>
      <LegendURL width="100" height="11">
        <OnlineResource xlink:href="http://sasanka:8399/arcgis/server/arcgisoutput/karpaty_MapServer/wms/default0.png" xlink:type="simple" xmlns:xlink="http://www.w3.org/1999/xlink" />
    <ScaleHint min="0.000000" max="0.000000"></ScaleHint>
  <Layer queryable="1">
    <LatLonBoundingBox minx="16.052845" miny="43.138555" maxx="27.772561" maxy="50.532480"/>
    <BoundingBox SRS="EPSG:32634" minx="148685.896439" miny="4793261.445014" maxx="981780.187500" maxy="5597836.982627"/>
      <LegendURL width="100" height="15">
        <OnlineResource xlink:href="http://sasanka:8399/arcgis/server/arcgisoutput/karpaty_MapServer/wms/default1.png" xlink:type="simple" xmlns:xlink="http://www.w3.org/1999/xlink" />
    <ScaleHint min="0.000000" max="0.000000"></ScaleHint>

  • Sorry- messeage is in Polish language. I means that: I cannot display 1/0 because: Network connection was closed after 20 seconds. It can be affected because of problem in local network or WMS.URL server problem: http and so on.
    – com
    Aug 20, 2010 at 8:05
  • 1
    I assume its not a public WMS that we can test from our ends? I find Gaia a good WMS client to test in.
    – jakc
    Aug 20, 2010 at 8:27
  • Unfortunately it also does not work with Gaia. Exactly the same situation it connects to WMS service but when i add layers i get blank page.
    – com
    Aug 20, 2010 at 8:42
  • 2
    You mention your serving it up through ArcGIS Server as 1.3.0 Do you have any security enabled at the ArcGIS Server services end? What happens if you click on WMS through the REST endpoint? What happens if you do a getcapabilities request on it - does it return good looking XML?
    – jakc
    Aug 20, 2010 at 9:04
  • I assume that it's just that: The requests timeouts, probably because the server is slow, busy or busy-looping. That would point to a problem in the map service or server configuration.
    – relet
    Aug 20, 2010 at 9:06

1 Answer 1


I can't help you on Qgis because I never encounter this problem. In ArcGIS, you need a patch to see WMS 1.3 layers (due to a bug), http://lab.usgin.org/applications/doc/arcmap-extension-adjust-invalid-wms-130-requests for ArcGIS 9.3.1

  • Unfortunately this patch did not help to solve my problem. In fact now i can get response from WMS 1.3.0 version (i have check another WMS) but it still did not work with my one...
    – com
    Aug 20, 2010 at 9:23

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