When using the map view of ArcGIS Online I have encountered a number of locations which, when zoomed in to, will cause the web page to become sluggish, freeze, and typically be unresponsive for 30+ seconds. When the view is panned the web page will lock up again.

Limited testing has shown the issue occurs with at least the default 'Topographic' basemap with and without additional data loaded, starting at zoom levels around 14 or greater. Also it appears to affect Google Chrome but not Internet Explorer.

Example coordinates where this behavior has been noticed (long,lat to be pasted into the map view search box):

3.121, 53.869 - link to location at a problem zoom level (17)

3.070, 53.246 - link to location at a problem zoom level (17)

Does anybody have insight into what may be causing these lockups or any solutions?

closed as off-topic by PolyGeo Oct 2 '16 at 8:30

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "This problem cannot or can no longer be reproduced. Changes to the system or to the asker's circumstances may have rendered the question obsolete, or the question does not include a procedure to enable potential answerers to reproduce the same symptoms. Such questions are off-topic as they are unlikely to help future readers, but editing them to include more details can lead to re-opening." – PolyGeo
If this question can be reworded to fit the rules in the help center, please edit the question.