I have a cached map service that was published on ArcGIS Server 10.3. The tiles were built with no error. Using the ArcGIS/Bing Maps scale, I set the tiles to build to 1:577,791, I also set the extent of the layer to turn off in beyond 1:577,791. I zoom into the 1:577,791 scale, the layer is still checked on but no tiled data draws. When I zoom into the next scale. 1:288,895 the cached layer turns off/is grayed out, and no data appears, as it should.
Any thoughts as to why there is no data drawing at the 1:577,791 scale? I would like the tiles to draw at that scale.