3

Problem: ArcMap 10.3 crashes to desktop anytime I use a Python related function (Toolboxes, Field Calulator, Etc)

How I got to this point: I was trying to gain some familiarity with Python programming and opted to use the guide of Learn Python The Hard Way.
This involved downloading, installing Python and setting your environment using Powershell.
I believe this caused some issues since there was already an installation of Python in effect from having ArcGIS Installed. There was already a "Python27" folder on my main HDD.

Question: How do I tell my ArcMap to look in the "Python27\ArcGIS10.3" folder for Python? I'd prefer to avoid re-installing ArcGIS entirely.

Screenshots for thought:
enter image description here
^ From initial research, I found that I should have some sort of Python directory entered into these fields, but I'm not sure what specifically needs to go in there.

enter image description here

  • 3
    Your fastest path to productivity is to uninstall Desktop, uninstall Python, and reinstall Desktop w/ Python. Configuring site packages probably doesn't come until later in your book. – Vince May 21 '15 at 15:23
  • I've had similar problems while building scripts and having lots and lots of failed runs. One thing I found was that opening up ArcCatalog and clearing out the geoprocessing results made things work again. – Kevin May 21 '15 at 20:16
4

To resolve the issue I did the following:

  • Deleted extra installs/instances of Python outside of my ArcGIS10.3 folder.
  • Reset my environment by following the steps in "Learn Python The Hard Way" by telling it to look in "Python27\ArcGIS10.3"
  • Used "Repair Program" from the Setup application within the main folder for ArcGIS\Desktop

Things seem to be stable and operational now.

  • 2
    There is a good chance that, in the process of following your guide, you either updated numpy on the version of python installed with ArcGIS (and the update was rolled back by "Repair Program") or you pointed ArcGIS to a python installation with an updated "normal" version of numpy. ArcGIS uses a custom version of numpy, and will crash in the manner you described if you attempt to use a version other than the custom version that comes with ArcGIS. – blord-castillo Nov 30 '15 at 20:55
  • Is this the best anyone can come up with? What If I already use a particular version of Python and want to use ArcGIS separately? Does ArcGIS expect us to only have the specific version they are using? – pbreach Mar 6 '16 at 4:31

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.