I couldn’t figure out why ArcMap 10.3 fails to add rasters to the mosaic dataset. The following messages are displayed in the results

Image server is not supported with the current license
Server object instance creation failed on machine
Error: 80040213: configuration rastercommander.Imageserver cannot be started
Error: 8004206f: could not initialize the mosaic dataset's parallel processing engine
Error: 8004204b: Cannot synchronize mosaic dataset items associated with the specified raster type instance.

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1 Answer 1


Walk through the following steps:

  1. Environment Settings (in tool's dialog box) > Parallel Processing.
  2. Set the parallel processing factor as 0 (zero).
  • 1
    Welcome to GIS.stackexchange, can you provide a reference to your answer?
    – raphael
    Dec 23, 2015 at 14:26
  • 1
    Thanks It worked fine with me Seting the parallel processing factor as 0 (zero) Dec 31, 2015 at 11:21

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