I'm using ArcMap 10.2.2 in a remote server and I have added the online "Imagery with Labels" base map to my map (first picture). When I turn it off the labels (and the light dashed line) remain visible though, and even by removing the basemap from the table of contents, they don't disappear (second picture). Why?

enter image description here enter image description here

  • Strange..have you tried to refresh the view?
    – Albert
    Sep 10, 2015 at 8:20
  • Yes I have. I wonder if it has to do with the fact I'm using a remote version. Sep 10, 2015 at 8:24
  • 1
    I think it is likely
    – Albert
    Sep 10, 2015 at 8:55
  • 1
    What precisely do you mean by "I'm using remotely ArcMap" and "I'm using a remote version"? I think this is a critical detail to include in your question.
    – PolyGeo
    Sep 10, 2015 at 11:10
  • What do you mean by Remotely Arcmap? and please if the ArcGIS Online basemap is public, put the URL in your post? Sep 10, 2015 at 11:14

1 Answer 1


Some Basemaps add a 'Reference' layer with them, which is separate in your Table of Contents. Look in your TOC to see if there is a 'Reference' layer - it's added at the top of the order (so the labels show up on top of other features) and is separate from the imagery layer.

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