We just switched to ArcGIS 10.3.1 from 10.2.2 at work. I've noticed that when I start to edit a feature, the Editor toolbar appears. I dock, customize it a bit, make and save some edits, and close the mxd. When I open the map again, the Editor toolbar is gone (Advanced Editing toolbar that I added remains). I start editing again, Editor toolbar pops up, minus the customization.

I can't find a setting to keep it as I added it. Never seen this behavior in previous versions of Arc. Is there a way to make it behave like previous versions?

2 Answers 2


Have you tried deleting the Normal.mxt file from your ArcGIS directory? In case you haven't, try this:

  • Close all ArcGIS applications
  • In Windows Explorer, navigate to your ArcMap/Templates folder. In Windows 7, it will look something like this: C:\Users\\Application Data\ESRI\Desktop10.3\ArcMap\Templates
  • Rename the file called Normal.mxt to something like orig_Normal.mxt
  • Open a blank ArcMap project.

This should create a new Normal.mxt void of all customizations and allow you to start over. If it works, you can simply delete your backup file that you renamed.


This is installation problem in crack version of Arcgis 10.3.
You should reinstall your complete software with all service packs and patches.

  • Never heard of a crack version. What is that? I'm not on a desktop. We're set up with VDI (Virtual Device Interface). Gives a desktop feel, but all run off a server.
    – recurvata
    Oct 16, 2015 at 12:09

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