Often, when a user attempts to login to ArcGIS manager through online, although the username and password is correct, it will display,

The username or password you entered is incorrect.

however clicking Login a second time allows user to login without issue.

What could this be a symptom of?

I have seen a similar question that suggests that one should preface a domain, however I am fairly sure that the ArcGIS Server is configured using a standalone server (therefore I'm unsure what domain to preface the username with).

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