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I am having problems with converting an ArcGIS 10.2 layer file to a 10.0 layer file. I used ArcGIS online to import webmaptiles into my ArcMap 10.2.2. desktop version. In order to use them offline, I saved them as a layer file.

My colleague uses ArcMap 10.0, so I saved the layer file as a 10.0 version. However, when adding this layer in ArcMap 10.0 he gets following error message:

Adding the selected layer file failed. Possible reasons include that it may have been created using a newer version of ArcGIS and can't be opened in the version you are using.

What causes this conversion to fail?

I tried importing the webmaptiles using ArcGIS online on his computer, but this did not work either.

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The layer file is a reference to the ArcGis Online webmaptiles. So the original source is still in v10.2 and saving the layer to a format supported by 10.0 isn't changing that.

So you need to retrieve the original file and save it to 10.0

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