I am trying to show an image in the customise popup for every feature in ArcGIS Online. For this purpose I am tring to add .jpg format image to ArcGIS Online. I believe this is an acceptable format but it still not letting me upload the file and is giving me the error that "The file is not supported".

My ArcGIS Online is a public account if it makes a difference and the image I am trying to upload is less than 1MB in size.

  • How precisely are you trying to do this? Can you edit your question to include the steps you perform prior to seeing the message that "The file is not supported", please?
    – PolyGeo
    Jan 31 '16 at 0:29
  • Could you share a link to the webmap?
    – MKelly
    Jan 31 '16 at 15:32

Pulic accounts do not support file upload.

From the doc page https://doc.arcgis.com/en/arcgis-online/share-maps/add-items.htm

" In addition, organizational accounts can add image files and use the URL to show images in web apps, pop-ups, and so on. You need to share the CSV and image files with everyone (public) to see the URL in the item details page. "

  • Thanks Russ. So I believe I can upload the images on Flickr and use them? Feb 2 '16 at 14:12
  • I tried adding link from flickr in the customize popup and it worked. Thanks!! Feb 2 '16 at 15:17

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