I do not have a great experience in ArcGIS, but recently I received 3 datasets in ArcGIS Geodatabase format, which I would like to work on. From these 3 datasets I can open only 1, but not the other 2, because after the successful layer selection ArcGIS simply crashes without any error message.
I am using ArcGIS Desktop 10.3. I also tried to open them with the most recent version of the free ArcGIS Explorer on another computer, with exactly the same result. I contacted the office from whom I received the data and we verified in their office that they can open the data on their computers from the very same external hard disk I was using before, therefore the data is valid. They were using ArcGIS 10.1 and 10.3 on their computers.
I am totally out of idea what is causing this issue, and it is also not helping that there are no error messages at all. If you have any advise please share.
UPDATE: For request, the progress of facing the issue through screenshots is shown below:
Update #2: crash info by Windows
Problem signature: Problem Event Name: BEX Application Name: E3.exe Application Version: 188.8.131.5200 Application Timestamp: 55b913ce Fault Module Name: FileGDB.dll Fault Module Version: 184.108.40.20600 Fault Module Timestamp: 55b948ff Exception Offset: 000c82f9 Exception Code: c0000409 Exception Data: 00000000 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1038 Additional Information 1: 9f85 Additional Information 2: 9f8512db2514abc8411174b85319aee2 Additional Information 3: 9270 Additional Information 4: 92708c4c8f00576bcf7d8ffce69d82f8