enter image description hereI am using ArcMap10.3. And it looks like the network analyst is locked (see screenshot attached).

I have the license, and the network analyst is activated an it is working for the tutorial but it doesn't work on other maps.

Any idea about how I could unlock it?

  • 1
    Please edit your question to include your screenshot
    – Midavalo
    Jul 5, 2016 at 18:15
  • 1
    I don't see an attached screenshot. Is it possible someone else is/was using it (including yourself if you have another instance using it). You, or whoever is using it, may have to uncheck NA under Customize -> Extensions in the mxd using it. Alternately, if you have two different logins, one may have a license to use while another doesn't.
    – recurvata
    Jul 5, 2016 at 18:49
  • 3
    Have you added Network Dataset to the Data Frame? You can't perform any Network Analysis without it.
    – Zsott
    Jul 6, 2016 at 9:57
  • No, I though I could start without it and add it later, is there any way to import the Network Dataset from Open Street Map? Jul 6, 2016 at 11:12
  • 1
    As far as I know you can't import Network Dataset from OSM. However you can download OSM routes to build your own Network Dataset. You can read about building NDs here: desktop.arcgis.com/en/arcmap/latest/extensions/network-analyst/…
    – Zsott
    Jul 7, 2016 at 7:41

1 Answer 1


It's not locked. Just add a Network Dataset to the Data Frame. You can't perform any Network Analysis without one.

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