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I tapped on the down arrow closer to the Add Data bottom but the Add Basemap that appeared could not be selected.

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    Are you using ArcMap? What version?
    – Midavalo
    Commented Jul 10, 2016 at 8:13
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    Are you connected to ArcGIS Online?
    – PolyGeo
    Commented Jul 10, 2016 at 8:19

1 Answer 1

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Have you seen this ? This might be your reason why you are not getting any basemap Why is Add Basemap grayed out in ArcMap?

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