I update from ArcMap 10.3 to 10.4.

When I export a map, I always used the "normal" north arrow, i.e. the first arrow on the top-left in the image shown here:

enter image description here

After I update to ArcMap 10.4 is that now, when I select the first north arrow type, that in the preview still appears as the one I always used, something different pops up on the map. The new north arrow looks a lot like the central one on the figure I showed before.

Am I the only one with this problem? How can I go back to my previous north arrow (with just the "N" letter written on it)?


It seems to be a bug in arcmap 10.4, yet there is a work around.

First, add a north arrow (any north arrow you want). Then:

Right click the arrow > Properties > Change Symbol... > Edit Symbol...

In the new menu change the Subset to Latin-1 Supplement and set Unicode to 220.

See image:


  • Found, thank you a lot. Should we report the bug somehow to Esri? In case, how should we do it? – Patapunfate Aug 10 '16 at 22:27
  • @TommasoSacco. We could, I actually can't find where should I report a bug in ESRI support website. – dof1985 Aug 11 '16 at 5:16

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