I recently upgraded to ArcGIS 10.4.1 and overall I am liking it very well. There's just one annoying problem that has been occurring ever since the upgrade.
When I use the 'Find' tool after it has been closed out for awhile, ArcMap seems to hesitate and then pops up with the message: "You must be signed in to ArcGIS Online with an organization account to use the ArcGIS Online World Routing Service."
Here are the exact steps I follow:
- open find features window
- input account number
- select layer to search and attribute to search
- search and find result
- right click result (this is when it seems to take longer than it used to)
- select 'zoom to' in drop down menu
- ArcMap zooms to property, blinks it and then instantly displays the message
- generally I hit cancel and continue my work, but it has become a nuisance
I definitely have a Legit copy of ArcMap and I do have an organization account at ESRI, but I don't want to be told to log into it everytime I search a property. I am not running any ESRI layers nor searching any world files. I am searching localized data that we build in house.
Why is this happening, and how do I fix it to where I'm not bombarded by this message everytime I search?
Edit: Adding screenshots of the other two tabs in the find tool for reference.
It only occurs when I right click the items in the results field. If I just do a quick double click it will zoom to them without displaying to message. It's just difficult for me to do that, because the way I learned was to right click and select zoom to.
Also it only occurs like the first time I use the find tool after it's been closed for awhile. So it's not absolutely preventing me from getting work done, I just know with ArcMap that almost everything comes down to a hidden checkbox or something that I'm not finding.
Edit: Adding additional screens to show this occurring with multiple layers within the same map.
I cannot, however, seem to replicate this with some of my more recent maps that I've created since updating. As per Simon's comment I will create a fresh version of the same map and see if that is the solution.