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I am a Windows user, quite new to QGIS, and I just updated my QGIS to 2.16 (from 2.12 Lyon). I was previously able to create a heatmap overtop a basemap, but my heatmap plugin now crashes the program whenever I try to add that raster layer - my error message just says the program has stopped working.

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I was hoping to uninstall/reinstall the plugin, but all fields are grayed out when I look at the plugin manager, as seen below:

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  • Does anyone know if the heatmap is no longer supported in this version of QGIS, or if there is another step I am missing? As I mentioned, I was previously able to create the heatmap using the plugin without much trouble.

  • If it is no longer supported, which version of QGIS would you recommend using? I am uncertain what to download in the list of previous versions of QGIS (ex: QGIS-OSGeo4W-2.12.2-1-Setup-x86_64.exe VS qgis-2.16.2.tar.bz2.md5).

  • Are there recommended alternatives to showing data in the heatmap style over a basemap without the plug in?

  • It seems that you are working under windows. I tried a couple of times and I can not reproduce your problem. I have the heatmap option under the raster menu as usual – Gerardo Jimenez Aug 31 '16 at 16:25
  • I can see the Heatmap option under my raster, but I can't explain the crashing. I have gone back to using QGIS 2.12 and this seems to be working fine. – XtinaO Aug 31 '16 at 17:23
  • Thanks @Joseph I'll have to look into that. Nearly all other plugins were not greyed out, which is part of why I was a bit confused, but maybe there was some access issue I was missing. – XtinaO Sep 6 '16 at 13:48
  • @newuser - I think the reason the options are greyed out is because certain plugins are made core to QGIS, i.e. they come bundled with the installation. The Heatmap plugin is one of them, another example is Coordinate Capture. – Joseph Sep 7 '16 at 9:28

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