I am a Windows user, quite new to QGIS, and I just updated my QGIS to 2.16 (from 2.12 Lyon). I was previously able to create a heatmap overtop a basemap, but my heatmap plugin now crashes the program whenever I try to add that raster layer - my error message just says the program has stopped working.
I was hoping to uninstall/reinstall the plugin, but all fields are grayed out when I look at the plugin manager, as seen below:
Does anyone know if the heatmap is no longer supported in this version of QGIS, or if there is another step I am missing? As I mentioned, I was previously able to create the heatmap using the plugin without much trouble.
If it is no longer supported, which version of QGIS would you recommend using? I am uncertain what to download in the list of previous versions of QGIS (ex: QGIS-OSGeo4W-2.12.2-1-Setup-x86_64.exe VS qgis-2.16.2.tar.bz2.md5).
Are there recommended alternatives to showing data in the heatmap style over a basemap without the plug in?