I'm receiving the following 'unresponsive script' error within all major browsers when viewing a particular map hosted on ArcGIS Online:

Text: https://cdn.arcgis.com/cdn/10175/js/jsapi/dojo/dojo.js:40

enter image description here

How do I get rid of this problem?

The problem appears to be related to labelling. If the following layer is added to a Map in ArcGIS Online and labelling is turned on then the map will hang (when zooming out):


closed as off-topic by PolyGeo Sep 17 '16 at 23:37

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "This problem cannot or can no longer be reproduced. Changes to the system or to the asker's circumstances may have rendered the question obsolete, or the question does not include a procedure to enable potential answerers to reproduce the same symptoms. Such questions are off-topic as they are unlikely to help future readers, but editing them to include more details can lead to re-opening." – PolyGeo
If this question can be reworded to fit the rules in the help center, please edit the question.

  • 2
    Are you still experiencing this? I cannot replicate from my account. arcg.is/2cbmjx3. Suggest you record a fiddler log and post either a link to the output HAR file or a snippet of the problems. That error looks related to the content distribution network, so might have been temporarily down for your region? – Simon Sep 8 '16 at 10:34
  • Hi @Simon if I zoom out with your link and then start to zoom back in, that's when the freezing occurs with your map. On some maps it just freezes when zooming out. – Dion Sep 8 '16 at 22:00
  • 1
    I cannot replicate from Chrome or IE9. Can anyone else replicate using my link above? Suggest trying another laptop to see if it is region specific or your specific device. Does it happen without the labels turned on? Again - that HAR log from Chrome developer tools would be useful to see. devtoolsecrets.com/secret/… – Simon Sep 9 '16 at 4:31
  • Hmmm problem seems to have 'corrected itself' and/or become intermittent in the last couple of days. – Dion Sep 15 '16 at 21:54