Our GIS Server setup includes 1SOM and 2SOC servers. I am getting this error in Server log. I have tried several settings but none seem to fix the issue, looking for some feedback on what is the actual fix.

Error1: Server Object instance creation failed on machine

Error2: Server has no associated SOC machines or all SOC machines are at capacity. Add a SOC machine or change the capacity of the available SOC machines

Thanks Jay

2 Answers 2


Has this ever worked, or are you just setting things up for the first time now?

Issues I have encountered in the past:

  • licensing (you might never even see an error message about licensing, but an expired license can suddenly cause bizarre error messages)
  • access - your AGS map service should reference the MXD / MSD via a network share that can also be seen by the SOC servers (e.g. \\SOM_SERVER\ags_stuff\maps.msd). Also all data should be accessible via the SOC machine from its path in the map document. If data comes from a database ensure the SOC servers can make the connection, if you're using Shp / FGDB they should also be on a network share

I can only say that I also had the first error and I solved it like this:

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.