As shown below my ArcToolbox icons have changed somehow, and I'd like to change them back.


Rebooting Arcmap helps but it will change back to folder icons after a while. How can I change them back?

I couldn't locate my Normal.mxt either. (ArcGIS 10.4)

Edit: apparently when I logged back in today, the error has ceased to appear so far. Restarting ArcGIS yesterday was no luck however. Not sure why, but will update if any issue arises.

  • Have you had other software installed lately? – Midavalo Mar 6 '17 at 21:58
  • Normal.mxt should be found in C:\Users\<username>\AppData\Roaming\ESRI\Desktop10.4\ArcMap\Templates – Midavalo Mar 6 '17 at 21:59
  • No, not really. It's a work desktop. Normally nothing could be installed without admin password. – AndrewLebron Mar 6 '17 at 22:00
  • Access denied. Shall I delete the Normal mxt file to make it work? – AndrewLebron Mar 6 '17 at 22:03
  • Deleting Normal.mxt might make it work, or possibly ArcCatalog's Normal.gxt (in C:\Users\<username>\AppData\Roaming\ESRI\Desktop10.4\ArcCatalog) but I couldn't say for sure as I've never seen this before – Midavalo Mar 6 '17 at 22:08

I sometimes get this problem, I find it happens after I have edited some metadata, this action seems to derail ArcMap, even in 10.5. I would just reboot ArcMap, not a lot you can do about it.

  • Thanks. Would you care to explain what metadata is in Arcmap? – AndrewLebron Mar 7 '17 at 13:51
  • 1
    @AndrewLebron ArcGIS has excellent documentation. See What is metadata? – Midavalo Mar 7 '17 at 16:15

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