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I have a system (ArcGIS Server 10.5, ArcGIS JavaScript 4.3) whereby I'm allowing the user to rotate the map, and then request a PDF output of the map.

I need to ensure that the symbology is always oriented upwards - i.e. not rotated with the dataframe.

I've updated the following registry key, and this helps ensure that when viewed in the MXD, and created as PDF output, the icons are oriented correctly, i.e. towards top of page/screen.

HKEY_USERS\[USERID]\Software\ESRI\Server10.5\Symbology\Settings\RotateWithTransform

However, in my web client, when my app does a MapServer export with rotation, the symbology is always oriented North - e.g.:

enter image description here

Is this normal behaviour? Labels are oriented correctly - see further example, again rotated 15 degrees:

enter image description here

Is there something I can do to ensure that the icons are not rotated?

Note - this is also asked at https://geonet.esri.com/message/687825-prevent-rotation-of-symbols-in-map-service-export-request

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So, I confirmed with Esri that this functionality is not supported.

We're looking for long answers that provide some explanation and context. Don't just give a one-line answer; explain why your answer is right, ideally with citations. Answers that don't include explanations may be removed.

  • If it is important to you, did you seek/submit and ArcGIS Idea to have it supported? – PolyGeo Aug 9 '17 at 0:18

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