I'm receiving two errors (00216 & 00079) (below) that need resolution before I will be able to share a map I've created to ArcGIS Online (from ArcGIS Pro's interface). The map document was originally created in ArcMap 10.5(?) and then imported into Pro. I'm using the Canada Lambert Conformal Conic projection with the input layer.

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I can't for the life of me seem to get past either. I've added a few different base maps but that just yields a different error (00216 becomes 00230) and does not resolve 00079.

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  • Can you provide a screenshot of the number of layers you have in your map document?
    – whyzar
    Aug 24, 2017 at 13:33
  • @whyzar Without providing the screenshot; somewhere in the neighborhood of 40-50. Primarily vector data (point, poly, and line), but there is likely a couple rasters if my memory serves me correctly. Aug 24, 2017 at 13:42

2 Answers 2


OK I've got the same "Catch 22" situation here. All our data is in Stateplane and many of the basemaps are Web Mercator.

The solution (for me at least) is to change the map's projection to the same projection as the basemap, which in my case was WGS 1984 Web Mercator Auxiliary Sphere. Hope this is helpful.


I know you've mentioned that you have tried adding a basemap and that yielded a different issue, that's something else that you may need to troubleshoot.

To resolve your first issue: 00216: Map does not contain a basemap

Your map does not contain a basemap. Your map must contain a basemap to share it as a web map.

Add a basemap.

On the Map tab, in the Layer group, click Basemap.

Click a basemap from the gallery.

More information
A basemap is used for locational reference and provides a framework on which users overlay or mash up their operational layers, perform tasks, and visualize geographic information

To resolve your second issue: 00230: Service layer has a different projection than the 's projection

A service layer in your map or scene is in a different projection than the map or scene being shared. Solution

Remove the service layer from the map or scene. If you are not sharing a global scene, change the projection of your map or scene to match the projection of your service layer. For more information on setting the projection of your map or scene, see Specify a coordinate system.

More Information Cached service layers are required to be in the projection of the scene or map. This can be because the service layer is used to define the projection of the map or scene once shared or because the service cannot be re-projected in the viewer

It helps that Esri has these help pages for error setup, you should work towards resolving them as they specify. If you receive other errors than you need to troubleshoot those errors and hopefully reach your desired results.

  • Thanks for the prompt response. I have looked over the help pages and unfortunately, in this circumstance, there isn't enough support for me to resolve either of my issues. Resolving 00216 by adding a basemap only creates 00230. Funny enough the help page for 00230 asks that the service layer (basemap) be removed to resolve the projection conflict which then leads to 00230 again; catch 22. I cannot reproject a basemap layer to have the projection match the data frame(?) Aug 24, 2017 at 14:11
  • Apologize for my (since corrected) wording in the question. Error 00079 is the 'second' issue. Because it seems related to the other error(s) I'm hoping a resolution there might solve 00079 as well. Aug 24, 2017 at 14:14

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