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My identify window no longer appears when I identify a feature in ArcMap.

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2 Answers 2

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You may have a registry issue.

  1. Start regedit.
  2. Navigate to HKey_Current_User\Software\ESRI\ArcMap\IdentifyResultsDialog\IdentifyWindowsPos. 3. Modify the IdentifyWindowPos key to a value such as 20,20,400,400.

More information may be found in Bug: The Identify Results window does not display.

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The simple fix is:

  go to this directory

C:\Users\your-user-name-here\AppData\Roaming\ESRI\Desktop10.8\ArcMap\Templates

rename

Normal.mxt

to any other name, for example,

Normal_org.mxt

Done

Your identify popup window will popup normally.

mal-function template file cause the problem. When you rename it. a new freshed template file generated. fixed the problem.

fix

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