1

Long story short: An item from our portal server is skipping around the portal URL, and loading as its own resource. This is causing a problem because the server does not have its own certificate. It should be bundled up with the portal resources.

Note: https://internal.gis.bisnet.com is on https://server01.ina.bisnet.com

We have ArcGIS Enterprise deployed. Everything is secure, however when a hosted feature service is loaded in a new web map, the site is flagged as insecure.

In Google Chrome Developer tools, I loaded the site to understand what insecure resource was being loaded.

  • It notes that my portal site (https://internal.gis.bisnet.com --example) IS secure.
  • However, it is also showing the name of the server that portal is on (https://server01.ina.bisnet.com) as an INSECURE resource. This is interesting, because everything should be coming through the portal URL (internal.gis.bisnet.com).

Google Chrome security

I took a look at the Google Chrome sources list, to determine what resource was loading from server01 (skipping around portal).

  • It is an item from our Webadaptor (called team)
  • It appears to be something under the "self" properties

sources

How do I modify my settings so this resource travels through portal, and does not appear as its own resource?

  • So your GIS Server is still using a self signed cert? I assume this is not unique to just one hosted feature service from your hosting server? – Simon Apr 6 '18 at 12:16
1

We figured out the problem. It was a misconfigured web adaptor. When going to PortalAdmin --> System | Web Adaptors | , the URL was set to the machine name rather than the FQDN.

We just added "/edit" to the end of the page URL, taking you to a place where you can edit that URL parameter. Then we changed URL to the FQDN. Problem solved.

We found the answer on page 324 of "Mastering ArcGIS Enterprise Administration" by @chad-cooper

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.