I'm working on configuring a custom pop-up window in ArcGIS Online and have been using the "Create Link" feature to add hyperlinks to the pop-up window. I've been adding hyperlinks based on the name of the field in the dataset that contains a URL (e.g. {URL}).

In instances where there is no hyperlink associated with a given field (i.e. the field is empty), I've been finding that the pop-up window sometimes displays this small blue line that if clicked, will direct to a blank page. In other instances where there is no hyperlink associated with a given field, the blue line doesn't appear. In an ideal world, I wouldn't want the link to appear at all so that it is evident that there is no data to be displayed.

Does anyone know how to remove the line?

enter image description here

  • Just a quick thought, but you sure that one of the fields you are using might contain some whitespace? That might be what is causing the inconsistency.
    – jakc
    Mar 5, 2018 at 0:04
  • Thanks for the suggestion! However, I looked into that and none of the fields have whitespace.
    – anon3932
    Mar 6, 2018 at 2:17

1 Answer 1


Sometimes this happens because there's a space in your data. Go back to content, choose the layer you're working with, then go to the data tab, and see if there are any data entries with a space. Yes, silly but that has been the case for me.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.