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I have an Excel that was written in Hebrew that I need to convert into Shapefile file. I am working with Windoes 7 and with QGIS 2.18.17. When I was converting the Excel into CSV I used "CSV (Comma delimited" format. I also took care to be sure that the numbers and the words in the Excel columns are in the correct encoding.

enter image description here

The result was an error with the layout of the Hebrew words. enter image description here

I head tried other kinds of encoding for the Excel conversion and for the Delimited text file as well Including, but it did not help.

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    If you open the csv file with a text editor (like Notepap++), can you see the hebrew characters? I think the problem is not with QGis, but with Excel export to csv. Can you try to save as Unicode text, instead of csv? – Leyan Mar 25 '18 at 13:57
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As @Leyan mentioned, the problem is almost definitely in the export from Excel to CSV. Here's one workaround that worked for me:

1) Open your Excel file (.xlsx/xls)
2) Click Save As and select 'Unicode Text (*.txt)'. Save your file somewhere.
3) Open this .txt file in QGIS, and then just change the File Format to custom delimiters -> Tab:

enter image description here

Btw, if you have Excel 2013, there is another format that will work: 'CSV UTF-8 (Comma delimited) (*.csv)', but it does not seem to appear in the context menu screenshot you attached.

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