I can open a new ArcMap window and do everything, but I cannot open an existing ArcMap file! Nothing happens when I click on an Arcmap.mxd file that I created before. It never opens it! I cannot access neither of my files! I can make new files, but when I save them and close the file, it doesn't get opened again.
Have you started your personal investigation? This is what I usually do.
- Do not freak out
- Be methodic, ask yourself what causes the problem. It can only be 2 things, the software not being able to open itself, or the file being corrupted. Revise the task manager, whats going on?
- Check online if someone else has had the same issue, be handy with your keywords.arcgis
- If it is the software, reinstall it after making sure you know how to reinstall it (license wise) and without deleting your personal config files, if you have them.
- In case you suspect it is the file, check the saving options.