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I have an ArcGIS Online account based on my Google account, and I want to publish a service into it via ArcMap.

I first signed in into my account via Google, and then tried to share my map as a service. Yet when I came to the "Choose connection" step, I can't find my account in the list and I'm told to create a new one. I can't understand it, is it maybe an account issue?

What's going wrong?

  • It's not clear from your description which UI elements you have used, but it seems as if you are trying to publish to ArcGIS Server with an Online account. – Vince Sep 3 '18 at 11:53
  • It seems that you're trying to do this through the ArcMap's UI. If you're indifferent to symbology or minor configuration issues you can publish it through the ArcGIS Online UI\platform. – EranGeo Sep 3 '18 at 12:14
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    If you only have a public account it is not possible to publish a hosted service: support.esri.com/en/technical-article/000012093 I publish services to our organizational AGOL account from ArcMap. – BERA Sep 3 '18 at 12:24
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    @BERA Yes I opted for a trial version of ArcGIS online and it worked thank you! – zakaria mouqcit Sep 3 '18 at 13:09
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If you only have a public account it is not possible to publish a hosted service, see:

FAQ: Can a user with a public account publish hosted feature services to ArcGIS Online?

No.

Note that:

Users with public accounts have the option to open a free 30-day trial organizational account subscription if they want to publish hosted services

and:

Users can still upload data to their ArcGIS Online account using their public accounts by exporting the feature classes as a shapefile and zipping it using Windows Explorer. However, only 1,000 features can be uploaded.

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