I have installed QGIS 2.8 but when I double click on QGIS desktop it shows an error

qgis-ltr-bin.exe - System Error

The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem.

closed as off-topic by AndreJ, BERA, LaughU, nmtoken, Jochen Schwarze Jan 7 at 8:52

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Questions relating to general IT or with no clear GIS component, are off-topic here but can be researched/asked at Stack Overflow (software development), Super User (computing hardware and software), Database Administrators (relational databases) and other SE sites" – AndreJ, BERA, LaughU, nmtoken, Jochen Schwarze
If this question can be reworded to fit the rules in the help center, please edit the question.


I had this exact same error message in another program in Windows OS, and I had resolved it by installing Universal C Runtime driver. I don't have that problem happening at my end (and I'm working on Ubuntu OS) so I can't test this out, but give it a shot and let us know if it helped:


This program requires a small driver called "Universal C Runtime". It is usually covered in Windows Update and is already present in win10, but in case your system doesn't have it, please install it from here: https://support.microsoft.com/en-gb/help/2999226/update-for-universal-c-runtime-in-windows and then run the program. You may need to restart your system for the driver to be fully installed.

Without this, on running the exe you may get a popup error sayng: "Entry point not found: The procedure entry point ucrtbase.abort could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll"

Full post with other details not related: https://github.com/WRI-Cities/static-GTFS-manager/issues/63#issuecomment-427424257

Not the answer you're looking for? Browse other questions tagged or ask your own question.