I have a MapService published on ArcGIS Server v10.3. I would like to generate the tiles cache for this service. For an unknown reason ArcGIS Server CPUs are getting overloaded to 99%-100% after a few day of processing.

When that happen, all the other services published to ArcGIS Server are not responding very well until I kill the tool that generate the tiles. Then, I can restart the tool and continue to generate the tiles for another few days before the CPUs get overloaded again.

I would like to know if there is a way to generate the tiles for a MapService from another machine, like a virtual machine with an ArcGIS Desktop license and a writing access to the server drive disk.

The generate time is not really important. I would like to prevent the tiles generation process to have a negative impact on all the services.

  • 1
    Yes and No. Yes, a different computer can generate tiles, but it has to have the same (or substantially similar) configuration as the original server. I question whether a "personal computer" is going to hold up under the load that crippled a server class machine.
    – Vince
    Nov 9, 2018 at 18:30
  • 2
    Please edit the question to reflect this information. Unfortunately, there really isn't anything wrong with tile processing running for several days. With some large installations, it might take compute-months to rebuild a cache. Using another VM in the same enclosure may not improve matters if the load isn't managed carefully. It's possible that your original server is under-provisioned.
    – Vince
    Nov 9, 2018 at 18:42
  • 2
    It's possible for a Server install to build a cache offline. I would not recommend writing to shared disk. Far better to write to independent disk, then copy over the cache after is is finished (this is done all the time).
    – Vince
    Nov 9, 2018 at 18:53
  • It seems that ArcGIS Desktop can generate tiles using the Manage Tile Cache tool Nov 9, 2018 at 19:31

1 Answer 1


It seems that ArcGIS Desktop/Pro can generate tiles using the Manage Tile Cache tool which:

Creates a tile cache or updates tiles in an existing tile cache. You can use this tool to create new tiles, replace missing tiles, overwrite outdated tiles, and delete tiles.

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