we have an offine application of ArcGIS Explorer (in Germany) and we have to have the base map as well. I have searched About the possible solution and saw the ESRI solution for that via creating tile packages in ArcGIS Pro (https://community.esri.com/groups/survey123/blog/2016/01/06/prepare-basemaps-for-offline-use) or (https://pro.arcgis.com/en/pro-app/tool-reference/data-management/create-map-tile-package.htm). We have tried it for Topographic Map and even OSM Data but None of them work and we receive error.
We use ArcGIS 10.5 and we have Enterprise lisense in the Company. I have read other Questions in this Topic in the Group too they were not practical for our case.
What could be the possible Problem?