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When exporting an ArcGIS Pro layout containing PNG images (e.g. Logo, Photo or Chart), I cannot open the generated PDF file.

Export works fine without the image. It does also not work when using a TIFF or BMP image. However, it does work using a JPEG file.

When opening the PDF file, the following errors occur:

  • A drawing error occurred.
  • Insufficient data for an image.

First dialog after opening PDF file Second dialog after opening PDF file

The error occurs with different images from different sources.

I am using ArcGIS Pro 2.2.4. Unfortunately, I do not have admin rights on this computer to upgrade to 2.3.

My current workaround is using a JPEG image with an acceptable resolution.

Update 2019/04/13: still looking for a solution to preserve vector data. I posted the question on GeoNet as well:

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This does require ArcGIS Pro 2.3

There is an Output as Image Option

enter image description here

Option 2: PDF Print Drivers

A non-upgrade approach is to have a pdf print driver installed

enter image description here

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There was an ArcPro 2.7 upgrade with a BugFix for BUG-000132706 Inserting a TIFF into a report or layout results in incorrect behavior on export that mostly corrects this or a similar problem.

I can confirm that connectivity issues - slow or remote connection with otherwise acceptable lag - cause this problem to persist in some fashion (using ArcPro 2.7 here). Having data local, especially TIFFs, seems to help but a Layout with a Basemap as a service also causes this problem to persist for me.

@Mapperz's answer (both options) do not work in my case and increasing the quality of my Internet connection (from WiFI to Ethernet) was necessary.

Same or related issue: ArcPro 2.6 Export PDF issue

Edit: In ArcGIS Pro projects where multiple Layouts are created from the same Map Frame(s) it seems doing a Copy and Paste of common elements between Layouts will cause errors writing to PDF but not to an image file (e.g. exporting to JPG).

Warning for those thinking of moving to Pro 2.7: You might want to wait for a Bug Fix #000136364 or use these Work Arounds Exported Map Missing Lines Pro V2.7

Does anyone know if ESRI has updated the PDF engine in their products? In some ways it seems as if the PDF engine is still circa Adobe Acrobat 7.0 (i.e. the 2004 standard).

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