enter image description hereenter image description hereI am new with "collector for ArcGIS" and we have just recieved the ArcGIS Online account to be able to provide data for Collector. Based on the General instruction, we have shared some data ( Shape, Layerpacket,...)in Arcmap and were able to see them in ArcGIS online.

We shared them through our organization in ArcGIS online. Though the data editable is, still we can not see it in Collector.

I collector we have two Option either my Maps or all Maps and still non of them is visible.

What could be the Problem?

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  • Looking at your my content I dont see a hosted feature layer under it. Is there an editable layer in the web map? Apr 23, 2019 at 16:28

1 Answer 1


Go to your Web Map in ArcGIS Online, then Settings - Web Map, check "Use in Collector for ArcGIS"

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  • where do u mean exactly? Apr 23, 2019 at 7:28
  • Sorry I am new ArcGIS Online....where can I see the Setting? is it possible u provide me with a screenshot? Apr 23, 2019 at 7:32
  • 1
    I really appreciate your guidance. I am going to try it and let you know. Apr 23, 2019 at 7:39
  • I have add screenshots of the view I have in ArcGIS Online. Soory that it is in German. There is no Setting Option in the first view as yours but when I said share...there was a Setting Option on the top Right and after selecting that there was no Option for collector. Apr 23, 2019 at 9:16
  • You have overlooked some setting. Have you tried ESRIs support?
    – BERA
    Apr 23, 2019 at 9:29

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