Whenever I try to export a map as an PNG image I get the 'successfully export' message but there is no file generated. The error happened in Zanzibar so I changed to Noosa but I still can't export the map.

It has never happened to me before so I guess it might be a problem with my system.

Does anybody have any idea of what is happening?

  • 5
    windows, linux or mac?
    – Mapperz
    Oct 2, 2019 at 2:47
  • 3
    Also, some more side-info would be of benefit: type of map and layers (for example: are all layers physical files on your computer or are they obtained via web services?), where (path) you are trying to save the PNG, etc. Oct 2, 2019 at 11:02
  • 3
    Here's some basic troubleshooting you can do: 1. Export to a different folder, preferably one with a short file path without spaces. 2. Reduce the DPI/image quality/resolution of the output. 3. Create a blank project, make a map with a single vector layer that you have physically stored on your computer, see if you can export that. 4. Do the same as 3, but with a raster layer. Update your answer and let us know which, if any, of those methods lets you export a map. This will help narrow down where the problem lies.
    – csk
    Oct 2, 2019 at 19:16

1 Answer 1


In the Layout, right click on the page and choose "Page Properties...". In the side panel "Item Properties", make sure "Exclude page from exports" is unticked.

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