I am using ArcGIS Pro version 2.5. From the pictures below, I have the pop-up configured and it displays correctly in ArcGIS Pro.

Popup Configuration


I have read that you can publish layers and the configured pop-ups will follow to Portal which my version is 10.7.1.

My workflow is like the first post's for publishing. Share tab -- Publish web layer -- I am referencing registered data -- Publishing both Feature and Map Image. I do not have version issues like the second post with my Portal being above 10.6.

After the publish goes though, when I open the web map and load the data in, none of the pop-up configuration transfers. The custom text, selection of fields, and expressions do not publish. I have tried this with the image layer, the feature layer, registered data, and hosted data.

Is there something that I am missing?

1 Answer 1


This issue was found to be caused when publishing directly to an ArcGIS server and not when publishing to the Portal.

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