If you look at the GetCapabilities answer of that server https://hazards.fema.gov/nfhl/services/public/NFHLWMS/MapServer/WmsServer?SERVICE=WMS&VERSION=1.3.0&REQUEST=GetCapabilities you can see that layer 4 has a scale limit that is set with keyword MaxScaleDenominator
. The administrator of the service has considered that it is not appropriate to show the layer when the scale is smaller than 1:47247.023810 (small scale = big denominator). User can not override this server side configuration.
This is how the WMS 1.3.0 standard defines scale denominators
7.2.4.6.9 Scale denominators
The and elements define the range of scales for which it
is appropriate to generate a map of a Layer.
<Layer queryable="1">
<Name>4</Name>
<Title>
<![CDATA[ Flood Hazard Zones ]]>
</Title>
<Abstract>
<![CDATA[ Labels for flood zones. ]]>
</Abstract>
<CRS>CRS:84</CRS>
<CRS>EPSG:4326</CRS>
<CRS>EPSG:4269</CRS>
<EX_GeographicBoundingBox>
<westBoundLongitude>-170.848402</westBoundLongitude>
<eastBoundLongitude>145.832194</eastBoundLongitude>
<southBoundLatitude>-14.375160</southBoundLatitude>
<northBoundLatitude>66.610582</northBoundLatitude>
</EX_GeographicBoundingBox>
<BoundingBox CRS="CRS:84" minx="-170.848402" miny="-14.375160" maxx="145.832194" maxy="66.610582"/>
<BoundingBox CRS="EPSG:4326" minx="-14.375160" miny="-170.848402" maxx="66.610582" maxy="145.832194"/>
<BoundingBox CRS="EPSG:4269" minx="-14.375160" miny="-170.848402" maxx="66.610582" maxy="145.832194"/>
<Style>
<Name>default</Name>
<Title>
<![CDATA[ Flood Hazard Zones ]]>
</Title>
<LegendURL width="300" height="144">
<Format>image/png</Format>
<OnlineResource xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://hazards.fema.gov/nfhl/services/public/NFHLWMS/MapServer/WmsServer?request=GetLegendGraphic%26version=1.3.0%26format=image/png%26layer=4" xlink:type="simple"/>
</LegendURL>
</Style>
<MaxScaleDenominator>47247.023810</MaxScaleDenominator>
</Layer>
There is no issue with the server but it works as it is configured to work.